This category is open to any healthcare agency, consultancy, network or group working in global, European or UK healthcare environment that provides a support service to its pharmaceutical company client(s). Emphasis should be placed on the agency’s achievements within the period covered by this year’s awards (January 2024– June 2025). Entries should be accompanied by authorised references from at least three clients and some from key internal stakeholder(s). All references must be supported by full contact details and should be submitted via email alongside your entry submission.

For 2025, it is free to enter support agency of the year. Also, following the judging day on 10th October, agencies with finalist entries will also be invited to put forward a submission, based on the criteria below. These agencies, along with those submitting directly will then be reviewed by a select judging panel and finalists selected.

Entries must include a high-resolution company logo.

You must have entered at least one other submission in these Awards. This/these entries need to be clearly referenced in your submission and included in your supporting materials.

JUDGING CRITERIA

The judges will be basing their decision solely on your written entry and supporting materials, using the judging criteria outlined below.

Executive Summary – 200 words (not scored)

If you are nominated for an award, PMGroup may publish extracts from this summary, so ensure that it contains no confidential or sensitive information. No other part of your entry will be reproduced and the main content of your entry will always remain confidential.

About the Agency (10 Points)

  • When was your agency founded?
  • Current number of employees
  • Current number of contractors
  • Current number of temporary staff
  • Consulting revenue 2023 vs 2024 %
  • Awards won over past two years

Customers (10 points)

  • No of clients in 2023
  • Existing clients (2024- June 2025)
  • New clients (Jan 2024 – June 2025)

Elevator Pitch

  • Tell us about who you are (50 words, 10 points)
  • Tell us about what you do (50 words, 10 points)
  • Tell us about your relevance within the industry and your contribution to the healthcare community (50 words, 10 points)
  • Tell us about your vision/ethos/culture (50 words, 10 points)
  • Give us examples of innovation/thinking differently (50 words, 10 points)

Testimonials (150 words, 20 points)

Please provide three testimonials from three different clients, across three different projects/support work.